Barnard Marcus Estate Agents

Amazing experience with Marta from Barnard Marcus Putney, who assisted me in securing a rental from South Africa when everyone told me this would never happen. I moved in on Saturday, having flown in the same day! Thanks so much for awesome service.
Mar 26th, 2023

Fantastic service until you sign the contract. Unfortunately, after that, you will be ignored and forgotten, and no one is willing to move a finger to address issues at the managed property, including things that were promised before move in date. Just another estate agent. We all know what this means. 2023 Update. The broken dishwasher that meant to be fixed before our movie in date was repaired from our own pockets. As the contract indicates we have a right to full reimbursement within 14 days. After roughly 3 months we still haven't had our money reimbursed and being completely they are ignored by this management company. Complete joke of a service. Can't recommend enough that you avoid this company. March 2023 update. The kitchen cabinets that were water damaged before we moved in in September 2022 finally replaced. Dishwasher still doesn't work properly and Bernard Marcus keeps ignoring us.
Mar 4th, 2023

Horrible experience. So they found a buyer for our flat in August, so far so good, however we were pressured to use Barnard Marcus approved conveyancers on the pretence that it might slow down the sale to use a cheaper provider, but really they just wanted to get a kick back. Well their conveyancer dropped the ball, they were so slack that they allowed for nothing to happen for the first 2 months and then by November the buyer pulled out due to the hike in interest rates. To add insult to injury when we asked them to hand over the keys to our new estate agent they only handed over only 1 of the set of 3 keys that I originally gave them. Not sure whether this is some sort of inter estate agent rivalry or simple incompetence but they took no responsibility for this, they denied it was their fault in spite of the fact that they could not even tell me how many keys they handed over - shout out to Harry who has all the client service skills and tact of a bail bond collector who basically told me I didn't have a leg to stand. Will never use Barnard Marcus again in this life or the next.
Mar 2nd, 2023

Soo grateful to choose Barnard and Marcus for my property purchase and special thank you to HARRY... Professional, always available if you need more information or assistance during the purchase... Well Done
Feb 28th, 2023

Harry is really helpful and goes out of his way to do so. Thank you so much
Feb 18th, 2023