Smart Call Plumbing and Heating Ltd

Was referred to this business who I have no idea was not included in routine service, was emailed about a date but never confirmed on a time, then showed up randomly and was told a call out fee of 120 +vat to follow. Thanks if this is not unprofessional, Im not sure what can be worse. Personal note, they are very likely sad because other business did the job in a much more timely manner than them.
May 11th, 2021

Very pleased with the service received from Smart Call and would highly recommend them to anybody. Matthew was very quick with responses and providing updates throughout. After an initial investigation visit he quickly sourced the necessary part to fix our shower, and the work was subsequently carried out efficiently and to a high standard as soon as the part arrived. Thank you!!
Feb 23rd, 2021

Smart Call came promptly to our address to service and repair our heat interface unit and to restore our hot water. He was smart, polite and pleasant and his professional approach especially with regard to distancing and virus protection was extremely reassuring. The price was reasonable and he was clean and tidy throughout the job. He explained very clearly what he had done and how the system worked which was really useful and he was extremely knowledgeable. I thoroughly recommend Smart Call and will certainly have no hesitation in using this company again in the future.
Feb 13th, 2021

Positive: Professionalism, Quality
Jan 21st, 2021

I have been having issues with the HIU in the flat I rent and have had a number of people come over and try and fix with no luck. I found Matthew to be very helpful and knowledgeable about the HIU, he was able to come on the day I called and have the issue fixed by the time he left the flat. Will be using him when ever I have any problems going forward. Would highly recommend using these guys!!!
Nov 12th, 2020