Russell-Cooke Solicitors

I spoke to an attorney in depth about some legal action I intended to take & let him know this had to be dealt with urgently. The attorney agreed to take on the case, however he went on holiday right after I paid a retainer & handed my case to another lawyer. I had to explain my case to this new lawyer all over again which wasted a large amount of time. The lawyer then failed to follow what he was instructed to do (and what he agreed to do) and had the nerve to raise an invoice for his services in addition to the retainer that was already raised. A huge waste of time & money, thankfully I was able to find a better law firm to deal with the issue at hand.
Sep 16th, 2022

Very professional.
Mar 15th, 2023

We used Russel Cooke in Putney, regarding a medical negligence issue.The staff are very pleasant and helpful.We had been assigned to a lady called Ruth Roberts. Ruth made us feel welcome and relaxed. We feel that she conducted our case with diligence and competence from start to finish achieving good results. We always felt that Ruth had our best interest at heart giving us professional,caring ,quality service. We felt very well looked after and received updates on a regular basis including making us aware of legal procedures. Ruth went above and beyond her duty and we could not have asked for a more kind and considerate representation. A huge thank you for everything .
Feb 2nd, 2023

Incredibly unhelpful. Did not return calls. Have spent alot of money with this company in the past but recently just do not care. Solicitor's working from home so nobody on site. I had a medical negligence at one stage and they couldn't be ask to read through the many notes so basically told me to go and sort it myself. I still have all the emails.Wouldn't use them again
Jan 22nd, 2023

My beautiful wife works at Russell-Cooke Solicitors. So I go from time to time. But its a great office. The people who works in there are lovely.
Sep 22nd, 2022