Pinfold Vets

Worst experience Ive ever had with a vet! Rupert clearly doesnt like certain breeds of dogs and makes that clear in what he says and how he handles them. He has no skills or confidence in how to manage an excitable dog and makes them worse by not engaging with them and just grabbing the back of their neck! He told us he cant check her without sedation! when we left I realised we had not got something and when I went back in I could hear Rupert rudely talking about us to other staff in the room next to reception saying he couldnt do anything with the dog and we had no control, what he doesnt understand is its his behaviour that made her like that! I heard the receptionist say shes a lovely dog though and to be fair on her and all the other staff I have encountered have been lovely. The problem at this vets is Rupert, he needs to learn some skills with both people and dogs, if he was in any other business he would not last long but luckily for him vets will always be needed. Needless to say we will not trust our dogs in his hands again and will not be returning!
Apr 1st, 2023

What fabulous service and genuine vets that care for your pet. Our dog was really ill with an infection and following lots of care and attention from Pinfold he's now firing on all cylinders again. I've recommended Pinfold to my family and friends.
May 1st, 2023

Just transferred to this practice. Very impressed, well staffed, bright clean building, professional friendly staff. Excellent service.
Apr 13th, 2023

Called in the morning, got an appointment for that morning. Welcoming staff. Vet showed kindness towards my dog.Would recommend.
Apr 12th, 2023

Top veterinary
Apr 11th, 2023