Taylor's Oil Burner Services

Great job great job by someone who knew exactly what they were doing I will definitely use again
Mar 29th, 2023

Absolutely fantastic. Fitted us in immediately as we had a boiler breakdown. Exceptionally knowledgeable engineer fixed it with meticlous care. Priced well. Cannot recommend highly enough
Feb 10th, 2023

Taylors came out to my boiler this morning, that had stopped working. I thought the pump had stopped working. They were totally honest with me and it turned out the boiler had an air lock. The engineer cleared the air lock and checked to make sure the boiler was working ok. I only write reviews when i feel justified. It is great to see honesty in business as it goes a long way now that people are able to give reviews. I have also used them twice before to service my boiler and found them to be fair priced and honest. Thank you again for all your help and NO up front charges before you even come out. Services: Heating system maintenance, Heating system repair
Jan 11th, 2023

Oct 3rd, 2022

I contacted this company to book a service for our air source heat pump and was advised the engineer would contact me directly to arrange a date. It took a further two calls to Taylors to chase this up. On the day the engineer came, he was not familiar with the Samsung system and had to refer to the instruction manual. He did manage to check the hot water system but was unable to get the heating to work and attributed that to it being so hot outside and had forgotten to check the filters until he was about to go! Said he would come back when the weather was cooler to complete the service. Havent seen him since! I contacted him by text a couple of weeks later to book another date but have had no response. I have also contacted Taylors 3 times and been assured they will chase it up and get back to me. Absolutely no response. If you are advertising that you service air source pumps you certainly need a better booking system, an engineer who is actually able to do the job and if you say you will contact customers then actually do it. Extremely disappointed with your service having read all the previous positive reviews. I thought by using a local company it would be better but I will now find another company that is reliable and competent to complete the work.
Sep 12th, 2022