McColl's

Rude staff and they talk to you like they are doing you a favour
Nov 10th, 2022

Do not use this store for parcel collection. Their systems do not work properly and they won't give you your parcel, whilst also providing very very poor customer service.
Jun 19th, 2022

I and my family have been customers at this premises, before it was a McColls. It was originally a Co-Op. About 4 months ago, I went to collect a package as they also hold items, for collection. I was on the verge of collecting, when an eastern-European white female colleague, interrupted a business transaction, and told the Asian male and female counter staff, that I may not be the person as listed on the package, and referred to me as A CRIMINAL. To my face, in the third person, as if I didnt exist. After 10 minutes of back-and-forth, and her threatening to call the police because she said 'they will take a look at me and deal with me' (which I welcomed), I was advised to leave. With my package in their possession, (which I paid for). I contacted their head office and explained everything in detail - and guess what? I still didnt receive an apology, let alone a telephone call. Customer service to this company - means absolutely nothing. If you happen to be a person of colour, be careful of parting with your cash (and they're now in administration) and the person I described, still works there and has cigarette breaks outside the shop. I wouldnt even give this place a half-a-star.
May 12th, 2022

Feb 1st, 2022

Very overpriced.
Dec 31st, 2021