East Dulwich Post Office

You can walk to Forest Hill Post Office, get served and then walk back all quicker than queuing for this place
Apr 14th, 2023

Quite busy but usually only one or two counters open.
Mar 20th, 2023

This branch is a joke, came here twice today and it was shut due to staff shortage, ridiculous !
Feb 12th, 2023

Slowest post office Ive been to. Every single time I go there is a queue going all the way out of the door and the women working behind the screen show ZERO urgency in their job. Its a painful experience
Feb 3rd, 2023

I would give it no star to this post office if there is such an option. The queue was slow. And by the time it's my term, the service staff (a lady) made me wait for a good 3 minutes for no good reason (twiddling her thumbs???). When she has finally called to service, she interrogated me for the purpose of the package (it was a return), and the value, and whether it was new or not. I told her I just need the parcel to be tracked, and she quoted 7.65 (for a small U.K domestic parcel/200g)!!! I later learnt that what she quoted was Special Delivery, which was the next day service which I did not need. I decided on the spot that's not what I wanted to pay hence decide not to post. Then she got really mad and claimed I had no idea what it takes to post the stuff bla bla bla... Her attitude was appalling!! In a "more normal" setting, the price could have been explained and clarified easily and I would have chosen the 24/48 hr delivery option. Instead she had to throw a small tantrum in front of me and other customers, which is embarrassing to say the least. and I had to visit a different Royal Mail branch, which I did. The staff there friendly explained the price structure, and the package finally posted, at a reasonable price. This is the third time I visited this Lordship Lane branch. Out of the three times, I only had one positive experience there. So 1/3. Everyone's experience might vary. But suffice to say I'll try to avoid this branch as much as possible.
Jan 25th, 2023