Parcelforce Worldwide - North West London Depot

Quick to take custom charges, slow to deliver. Packages from china come quicke then from this company. Some old dinosaur company that needs to be updated
May 2nd, 2023

No problems actually collecting a parcel, staff were polite and efficient. Easy access from Park Royal tube station or a nearby bus stop.
Apr 28th, 2023

Had to discover delivery by checking online No card was left Telephone contact system to contact parcel force is cumbersome Was told driver would be contacted and to call back in a few days Called back again via phone system Driver said he delivered but can't remember where No photographic evidence of location - only took photo of label GPS indicated it wasn't the correct address Have to report to the supplier for refund
Apr 28th, 2023

Only giving 1 star as cannot choose zero. Several so called failed attempts to deliver a package weren't attempts at all. I was home the whole time. They dishonestly reported they had attempted, rang doorbell etc and left a missed you card. None of that was done. They never answer customer service emails then have the gall to ask for customer service survey feedback. Do not use this company ever !
Apr 17th, 2023

One of the worse delivery company I have received 5 attempt of delivery but no body come to give me my item over a week I am waiting
Apr 17th, 2023