Barclays Bank

Mar 9th, 2023

really awful service - wait time was 30 mins just to see a member of staff; went to open a childrens account and the female member of staff who finally saw me said she can't do it in branch and wanted me to download a different app which she could not even find. when i asked why i was waiting for 30 mins and noone had mentioned this in the meantime she said she doesn't know. luckily in the end i was seen by another member of staff who opened the account without fuss...i am deeply dissatisfied with the initial staff member who quite frankly was utterly rude. Awful branch.
Feb 15th, 2023

The staff was very kind and professional, my appointment started three minutes before the scheduled time. Everyone was so nice and friendly
Feb 2nd, 2023

Appalling branch, unhelpful staff. One cashier working, (on a Friday lunchtime, end of the month) and only one machine for paying in. If you are going to have so few cashiers and simpletons can't follow basic on-screen instructions to use the machine, thus holding up the queue, well at least install some more paying - in machines. Another establishment using covid as an excuse for shoddy service, two years on. These staff come here for a rest, not to work. I ended up walking out in disgust.This place ought to be closed down.
Jan 21st, 2023

Rude customer service specially the old Indian lady on counter
Jan 9th, 2023