The London Front Garden Company

Positive: Responsiveness
Dec 31st, 2022

Critical: Professionalism, Punctuality, Quality, Responsiveness
Oct 25th, 2022

Positive: Professionalism Services: Stone landscaping, Garden design
May 18th, 2022

It all starts off really well with this company. You feel like they are listening to you, and are very professional when they are doing the quotes, etc. Then you genuinely wonder if they are scam artists as you try to get a hold of them, and you are ghosted- for months at a time. You prompt, and they eventually get back to you- offering a half-hearted apology and a lame excuse. They will make you believe that they have things like ironmongery as an in-house service. They do not- not even close to it. They use an extremely busy blacksmith service who are about a year backlogged with their own customers/ their own work (the blacksmith company is great by the way). The problem is that the LFG company fully knows about this backlog, and they will not give you any indication about this when you book with them. They'll ultimately blame the blacksmith service and put their hands up denying any responsibility. Ultimately, the work is good and high quality, however the professionalism of this company is shocking. Only use them if you are prepared to wait at least one year for the FULL job to be completed. They are misleading, and unaccountable. I would not use them again, and would not recommend them. The quality that you get is not worth the overall hassle. There are plenty of other firms out there offering the same quality, and they're cheaper. Service: Driveway or walkway paving
Nov 9th, 2022

London Front Garden Company reinstated my Victorian front path, porch floor, front garden wall and Hever Estate style iron work and gate. Great care was taken to get the style of tiles correct and then reproduced. The brick work on the front wall was Flemish bond and the coping stones reinstated to match the originals. Excellent workmanship and its been a joy to walk on my front path for the last six years. I contacted them again this year as my front stone step had been damaged by Council workmen whilst reinstating the public footpath. Byron came out to look and then sent Luci, who had done the original work, to do the repairs. He spent the morning working to expertly repair the step at no cost to me. How amazing is that? I can highly recommend their workmanship, attention to detail and professionalism. Services: Garden landscaping, Outdoor step construction, Walkway landscaping, Driveway or walkway paving
Jul 24th, 2022