Arc 3 Architecture & Surveyors

Positive: Professionalism, Responsiveness
Nov 3rd, 2020

Mayur and Wilson made an incredibly challenging renovation project a big success! Their ideas, experience and technical knowledge were invaluable. We could not have done it without them. They were a pleasure to work, always available to answer questions and talk through any issues. They have a fantastic network of trusted individuals who formed part of the A-team for our build. We will work together again and I would heartily recommend Arc 3.
Apr 1st, 2020

We appointed ARC3 to do a loft conversion for us as, from the outset, they showed their enthusiasm and diversity of the work that we could have done on the flat. We owned a 3 bedroomed 1 bathroomed flat but we owned the roof space so there was a huge amount of potential to develop this further. We met Wilson and Mayur on site and discussed various possibilities that we could do. We arranged another meeting when they had drawn these up so that we could look at their proposals and then decide which one we would like to follow. As we live in Edinburgh and the property is in London, they worked with us to ensure that everything was in order when we were coming down so that the time together was maximised and all points raised were covered. Following our decision on which layout we would like best, ARC3 sent all the information off to the planning department, chased them up, sent me confirmation that planning had been granted and then gave me 4 builders for me to meet and discuss my proposals with them and then get a quote from them. The quotes were all sent into ARC3 and I then decided which builder to go with. We met the builder in ARC3 offices and then went through the whole proposal and costings in detail. The meeting was not rushed in any way and any point that we were not sure on was explained fully. The date was set to start and from then on I didn't come to London until about 6 weeks before the project was due to finish. The whole project was managed by ARC3 where they sent us photos of the work on a bi-weekly basis. Some alterations were made en route but these were discussed with us before they proceeded - these were often points such as where to put a radiator to minimize the amount of pipe work required but also to move a bathroom from one side of the room to the other. All of these factors were dealt with promptly and efficiently. The way the accounts were settled was discussed when we met with the builders and these were exactly as discussed. The cost of the building work at the beginning didn't change as we added in some areas but gained in others and all was fully documented. We also had an excellent working relationship with the builders who answered our queries promptly and were extremely helpful, clean and tidy. I would highly recommend ARC 3 as architects and also to have them project manage your build as they are extremely thorough and helpful and a real pleasure to work with.
Oct 20th, 2019

We approached Mayur to look into a development by our neighbour which was having a negative impact on our house. He gave us very good advice which we are following through with our Local Planners. His initial fee included preparing an initial report from the information we gave him over the phone and meeting us on site for an hour long meeting. The one off fee also included follow up conversations and advice subsequently. He is quite knowledgeable in his field. I would have no problems in using his firm again.
Jul 29th, 2019

Positive: Punctuality, Quality, Responsiveness, Value
Jul 25th, 2019