The Pump House Surgery

Apr 25th, 2023

You've really got to go some to achieve the appalling level of service that you can expect to receive at the pump house surgery. Mis labelled and lost tests, rude staff (when you actually see one ) and as much chance of seeing an actual doctor as reviving someone from the grave. If you do manage to book an appointment the earliest you can hope for is one month away.
Feb 4th, 2023

This place is a joke, if you want to see a bunch of inefficient people work together in chaos, this is your place. A bit like one of the poorly run restaurants you see on reality tv where a celebrity chef goes to transform. Nobody knows anything, to get through to someone it's impossible, if you do, it's always met with an attitude. I am not sure whats going on with this place but Its not great.
Oct 26th, 2022

I just wanted to say that the whole practice can be proud of the service they have shown me in every department. Well Done
Oct 15th, 2022

They need to double staff numbers or start working when actual working people can make appointments. VERY GOOD DOCTORS AND STAFF WORKING BUT THERE IS JUST NOT ENOUGH For a village and surrounding area thats grown rapidly in the last 5 years. 8am call ups then getting fobbed off with a nurse on something major is also painful. Doesnt seem to be any prioritisation for serious issues and put behind some old lady with a bunion.
Sep 6th, 2022