Paragon Landscapes and Tree Services LTD

Critical: Professionalism Service: Yard landscaping
Mar 11th, 2023

We had a patio laid in 2017 and extended in 2020 and both jobs looked really good. Wayne seems a nice bloke and got the job done without fuss. However, last year a couple of the slabs on the original patio started to move and there was me thinking they were down for life. I contacted Wayne who told me it had been down too long for him to repair and I had to pay for it. I didnt want to pay anymore but reluctantly agreed as I wanted them fixed. I have heard nothing since so I assume this firm are not going to do it even though I am willing to pay. Pity as the original job transformed the garden. Service: Landscape management
Aug 21st, 2022

Wayne agreed to undertake a large landscaping job in my garden for 20,000. I was invoiced and paid a 10,000 deposit ostensibly 'to secure materials'. Work was due to commence three months later although he never actually committed to a proper start date. Three months later and he emails me to say he is 'withdrawing his services and refunding my deposit'. He gave the flimsiest of excuses, made no attempt at problem solving, or a workaround, or requoting for part of the work. To say I felt let down was an understatement. I was furious and so disappointed I cried. He effectively had an interest free loan of 10,000 from me for 3 months. I wouldn't recommend him to my worst enemy.
Oct 19th, 2021

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jun 11th, 2021

I saw Wayne laying a granite stone patio for the front of a house in my street, working hard and making a good job of it. So I asked him to clean up my back garden which I needed doing quickly. He offered sensible advice, provided a cost effective quote and after 3 days work I had a smart garden with a small stone circle patio/seating area, a couple of large plants/bushes re-located and some new turf to blend in with the existing garden. He kept to his quote, worked hard to get it all done and left a good job behind him. I am happy to recommend Wayne and Paragon Services
Nov 23rd, 2014