Inspira Bathrooms

Positive: Professionalism, Quality Service: Remodeling
Jun 27th, 2022

I used this company for the supply of products for a luxury bathroom remodel. Before they had my money they were very helpful, polite and courteous. That changed as soon as my order was placed, over 50% of my order arrived damaged, customer service was none existent. It got so bad in the end j had to start recording all the phone calls and meetings as the MD and various staff were just lying to my face. Aidan forshaw repeatedly lied to me, told me hed personally checked products. He had not. I have a nice recording of him admitting this and promising me the world. To which they did not. Complete cowboys. Dont even bother. Better service from Victoria plum
Apr 20th, 2023

Being elderly and living on my own I was dreading the thought of a complete bathroom refit. After visiting several bathroom fitters, I was recommended by a friend to visit Inspira at Durham. My first contact was with Tori the designer, who went patiently through everything, wall tiles, matching floor coverings, units colour co-cording all the fixtures & fittings then finally a very helpful print out of the proposed finished product.Then Lee who was overall in charge of the refit visited my small, old terrace house and went over everything, l did think at the time one or two things he suggested would be problematic but everything he said they could do they did.Then Peter the fitter & his apprentice were fantastic and very professional. Being of a fastidious nature I was concerned about so many things. But they were considerate & very careful with all my personal effects, extremely tidy and with a very pleasant understanding attitude. Followed by an excellent young electrician also very careful neat and with a high standard of work. Finally a slight tidying up of the decor and a general cleanup of the finished refitted bathroom. So from start to finish I can without hesitation or reservation recommended Inspira bathrooms. So my thanks to John the general manager who without any fuss sorted out all my concerns in a very understanding and conscientious way, and to everyone else who were involved I thank you. Mr G Mustard. Services: Tile work installation, Remodeling, Tile work replacement, Plumbing fixture installation, Bathtub replacement, Install flooring
Jan 9th, 2023

Service: Remodeling
Dec 11th, 2022

Positive: Professionalism, Responsiveness Service: Remodeling
Oct 7th, 2022