Bootham Removals & Storage Ltd

Boothams did an excellent job packing and moving us from Kent to North Yorkshire over 4 days. I've read other reviews on here from people who failed to get a quotation from them. I'd observe that getting through to the office to discuss a quotation was the least good bit of the service we had from them. We did have to do some chasing. But I'm glad we did, because the quality of the service we received for the move itself was excellent. It helped that we were arranging the move many weeks beforehand, so were trying to arrange things for a week when the diary their end would still have been clear. When it came to confirming the actual date, they even moved a one-day move for another customer to the week before so that they were free to start on our preferred date. We had a team of 3 men with us for the whole move. They obviously work together a lot and enjoy doing so; their teamwork, banter and friendship was obvious. It helped to have the same people throughout. When we've moved before with a national chain of removers, we had different people each end, and others coming to help after they'd finished on another job. Much nicer to get to know the people moving you. It also helps them work well when they're seeing their own work through - fewer mistakes got made with which room things went into as a result. They worked hard. They were polite and friendly. They were quick and efficient. If there was anything they were unsure of, they asked. They'd check if something was staying or going. They labelled boxes more precisely than just the room it came from. They'd ask which room it was going into (which wasn't always the same as where it came from), and also try to write what was in the box. "Kitchen plates" is so much more helpful the other end than just "China". Nothing was too much trouble. If anything needed dismantling or moving, they'd do it. They even took the loft ladder apart to get things through the opening more easily, then put everything back together. We'd have no hesitation using Boothams again the next time we need to move. Although hopefully this won't be for a long time, as even a good removals firm can't take away from the fact that moving house is painful and hard work. Many thanks to Matthew in the office, and to Richard, Dan and Brian
Mar 23rd, 2022

Just want to recount our very favourable experience with Boothams. 1) Very competitive price 2) Very friendly & helpful staff, who worked very hard & efficiently. We would deffo recommend them.
Jan 17th, 2022

Arranged a survey to have a quote for removals. Mathew arrived on Tuesday and promised a quote by the end of the week, which seemed a long time to me. Nothing arrived. Chased them either Monday or Tuesday the following week. Profuse apologies, had been very busy but I would get the quote by the end of the day. Another week has passed and still nothing. They play heavily on doing work for Christies. I bet they don't get service like this! Awful. Don't deserve 1 star.
Sep 15th, 2021

We've never received a quote despite a visit to the house to assess. Good job we found somewhere else who didn't waste our time.
Aug 30th, 2021

Like another review here, sounding interested until you end up chasing a quote for weeks with no reply, only to to be told it will will sent on Friday, several Fridays came and went and nothing If you don't want the job or its too much or you are too busy, Just say, Don't mislead customers They may be great for the simple jobs as the reviews seem to show, But seems anymore more complex is not for them but they don't want to tell you that Look elsewhere
Aug 20th, 2021