Brownells (UK) Ltd

Orders take too long, 2-3 months is not acceptable. I will go back to ordering from the USA as it's quicker. Customer services are good and efficient at cancelling my order.
Mar 21st, 2022

First, brownells is a great place to source firearm parts that may be very difficult to do in the UK, in my particular case a set of Daniel Defense sights. Their pricing on some items is a little high, considering optics planet offered the same sights for almost 90 cheaper, but the advantage you have is items not getting stuck at customs and then you having to pay more in the end, so it balances out in the long run. Delivery was quite slow, from order to dispatch took 5 days and delivery took another 9. Unfortunately the 187 sights I'd ordered were only put in a jiffy bag and had been crushed- lucky they are aircraft grade aluminium and didn't sustain any damage. Overall, I'd say my experience was average, if I need any more parts I'll return but I'd take the delivery estimate with a pinch of salt.
Mar 5th, 2022

Jun 17th, 2021

Parts arrived as promised from America in 10 days Excellent service
Apr 8th, 2021

I'm very glad Brownells UK exists. I've recently got into shooting here in the UK and unfortunately it can be very difficult to get hold of firearms parts and accessories as most stuff (and the best stuff) comes from the USA. Fortunately Brownells have a large stock of items at their shop in the USA that are sent over to the UK shop quickly. Their stock on their website is actively tracked and updated. I've had multiple orders and no issues at all. I've tried to order shooting related products directly from the USA before and twice I've had delivery's seized by UK customs and either shipped back or destroyed! My point is that I'd rather wait 3 weeks for my order from Brownells and actually receive my items, than risk not getting them at all and loosing my money! People need to realize that ordering things from the USA, TAKES TIME! Brownells have always followed through on my orders. Customer service is quick to respond and very helpful. They're a great company, and in my opinion vital to the UK shooting market. I'll happily continue to order from them in the future!
Apr 11th, 2021