New Star Networks Ltd - United Kingdom

Sadly this company is unsympathetic and robotic. We took out a contract with them knowing we would be moving to a new premise soon. The person that did this has since left our company. We then moved buildings to our new address and took out a second contract but was not allowed to cancel the first. No matter how many times they said they would call me back they have not. We have to wait a further 28 months for the initial contract to end before we can cancel it. I think it's disgusting as we are a continued customer on a new contract. Shame on the owner! We would not have gone with them knowing what kind of ethics and principles this company operates under
Jan 1st, 2023

Excellent service!
Jul 17th, 2022

Scam Artists - Please Avoid Scam Artists. We are having to go to the small claims court as they are refusing to refund 4000 of charges for services that were terminated 2-3 years ago. They don't respond, constantly obstruct/confuse any logical conversation, and generally behave disgracefully. No shock to see only negative reviews here. AVOID - AVOID - SCAM ARTISTS - SCAM ARTISTS - SCAM ARTISTS
Apr 19th, 2021

Dec 17th, 2020

Previous owners used nsn. Worst decision I made to carry on and change ownership. I've had rude staff laugh at me over the phone. Have been promised phone lines to be up and running, and had to chase countless times. Been left waiting for simple requests. I cannot wait to change suppliers. A minority of staff are pleasant, the rest, rude and don't have a clue what's going on.
Aug 10th, 2020