Just Us Care - Oak House

Where to start with this amazing safe haven of a place! I could not think of a better place for my beautiful nan to have spent her last days! Owners adam and dominic are nothing but super heros! Equipped a room to accommodate my nans needs so she could leave hospital, to giving her 24hr care, nothing was too much for them, they was there every hour of the day! All the carers are just amazing, so kind and thoughtful! Special thanks to Lee, kelsey and manager nikki. Not only did they treat my nan like the queen she is, they supported us family members through a very tough time, working over their contracted hours to ensure nan and we was ok! It wasnt like visiting a care facility, it was like visiting a big happy home, all the residents looked so happy and content there, the house is spotless and so homely. Please continue doing the fantastic job you are doing! From the bottom of our hearts - thank you! We will always remember what you did for us!
Jun 3rd, 2022

I can't recommend this care home enough. Adam & Dominic took it upon themselves to take on our very poorly Nan to nurse her during her last few weeks of life. The staff at Oak House worked around the clock to make sure she was lovingly cared for. We were also treated with such kindness and it was like we were a part of their big happy family. The staff couldn't do enough for us, we had tea on demand and could use the kitchen when we wanted. The professionalism and the way they dealt with the passing of our Nan was truly remarkable, their attention to detail and always thinking two steps ahead. Special mention to Lee, what a little gem he is, and an absolute credit to Oak House. He spent extra time at the home outside his working hours to sit with Nan , together with Adam & Dominic. Also Thank you to Kelsey and Nikki for being there for us too, and the rest of the team, each and every one of you are amazing. If you ever need somewhere special for your loved one to go to, this really is the place. Thank you all so much for everything that you did. We will never forget
May 31st, 2022

I don't post much, however I have to say the team that make up this care facility are truly great, thoughtful and sincere. They supported all of our family during the passing of our dear Nan till the very last minute. Such kind people and to be honoured by us all. Thank you all and bless you.
May 14th, 2022

I would like to thank everyone for the support you have shown my mom and the support you have given me since my mom has moved to Oak Street... Very much appreciated
Dec 6th, 2021

ago Just Us Care Limited provide an outstanding service for the people who live there. I am so impressed by the environment, staff, processes and care at Oak House; I feel it would be remis of me to not leave a review. It is an inclusive provision which encourages independance and choice allowing individuals to achieve their full potential in all areas of their lives. Well done to Dominic, Adam and Nikki for leading and managing this person centred, caring environment.
Mar 1st, 2020