Dudley Urgent Care Centre

Went up there yesterday arrived 1-40pm was full everyone was seen who was there before me complained told to wait, filled up again come 8-10pm i gave up walked out as i was in so much pain its disgusting wont be going back
Apr 29th, 2023

Its obviously a very busy service but the doctor I saw was brilliant and the medication he prescribed has taken away like 75% of my pain without needing to resort to strong/opiate based painkillers. I couldnt be more grateful!
Apr 15th, 2023

Disgraceful experience. The one nurse on reception needs a personality transplant. Middle aged, blonde hair and glasses. I waited 7 hours to see a doctor. I was very poorly ( all symptoms of sepsis) After 4th hour I told her I felt really ill and faint. She told me to "just sit down then" When I finally saw the doctor he said "youve only c9me here because you can't get in to see your own GP". said my symptoms were due to menopause. 3 days later I was rushed in with peritonitis and a perforated bowel. An emergency colostomy followed.
Mar 25th, 2023

Came here via ambulace with chest pains ,,2pm waited and waited on a wheel chair i was sat on this wheelchair for 12 hrs @2am they took me into a cubicle and put me on a recliner till i get a bed been waiting for a bed since 11.30pm.i suffer with fibromalgyia and trapped nerve, gone stiff sat in the wheel chair ,,,no one asked me if ive ate no one offered me a drink until i asked myself at 9.30 pm and got a sandwich and tea at 10pm,all day i had not ate being diabetic aswell and they have the patients medical history on the records,,first and last time here at russels hall ,,will never advice anyone to come here at alll Terrible here ,u come here cus your unwell ,,get worse sat here for 12 - 15 hrs
Mar 17th, 2023

I went there with worst pain .After one hour doctor has seen me .Firstly her body language was very discriminatory. Secondly I told her about my pain she was very rude that she said u should thanks to GOD at least u r on ur feet .I was like excuse me .she refused to give me any treatment as she was going to pay herself for my treatment. Such doctors should be banned and their licence as well
Mar 14th, 2023