Oakhill Medical Practice Dr Park & Partners

I had given my local GPs a positive review, but yesterday my partner called on my behalf as I had a lower back spasm and was in no state to call myself. It took her a long time to get through and she was told I would get a call during the day. By 5PM I had had no call and so she phoned again to be told I was called at 11:45AM but didn't answer. I have had the phone next to me all day. This 11:45 call was not made to my number so was either a mistake or a total lie. I did 1471 and we have had no calls to our landline in 10 days. So, I have had another night of crawling to the loo in agony with no prescribed pain-killers as all we were told was to call back today for 'another' appointment. Why bother? Totally pointless. I will be writing a letter of complaint today because this is garbage. To be honest, I was incandescent yesterday.
Aug 8th, 2022

I was given antidepressants for Gastritis. Within a few months I had been given one after the other antidepressants. I was NOT depressed at the time. The antidepressants particularly Trazodone had a terrible effect on my mental health with terrible consequences. I was then put on another antidepressants because of the event the other antidepressants caused. I fortunately realised the cause of my issues and against advice came off everything. Ive since moved to a different practice I take no medication at all and Im absolutely fine. Im just posting the review as a warning to trust your instincts research medications before taking them. I know the tide is changing as regards prescribing antidepressants for stomach issues so hopefully people will be spared the same issues I had. I realise Doctors are under a lot of stress and have a difficult job so Im grateful for all the hard work . But I am now extremely careful of medications prescribed.
Aug 8th, 2022

Extremely rude and angry receptionist, staff and doctors. No regard for patient care, siting COVID 19 to avoid seeing patients. Why does NHS only hire the worst practices for the public? The appointments are only telephonic and they answer the phone after a long time.
Mar 29th, 2022

Absolutely poor service when you want to make an appointment, since last week we are trying to make a appointment for my son and phone service is ridiculous, every day same problem, we was in queue for more than 35 or 40 minutes and we was automatically disconnected when we was just about to speak, when we got through after 3 hours we been told no appointments for today try tomorrow, tried next day and result was the same. We can't even go to surgery to make an appointment. Not happy at all.
Feb 16th, 2022

nurse and doctors are good you just have no chance of ever seeing them. the appointment process is beyond crazy. I am unfortunately having to move doctors now as I just can never get through
Nov 25th, 2021