The Groom Room Droitwich
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Roman way retail park, Spa Retail Park, Kidderminster Rd
Droitwich, eng WR9 9AY - (345) 266-1784
Hours
Chamber Rating
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Clive Brown
Always a great experience, the staff look after Jess beautifully, worth every penny!
Dec 8th, 2022 -
Sarah Beattie
Aug 12th, 2022 -
Jacqueline Walton
Absolutely wonderful, friendly professional extremely pleased , we will return.
Oct 5th, 2021 -
Andrew Taylor
Aug 9th, 2021 -
Beth Simpson
Absolutely appalling service. Our dog doesn't like having clippers used and only likes being done with scissors but yesterday they decided to use clippers and traumatised the poor dog. They called us to say they couldn't continue the groom as he was aggressive. Today we've had a call to say they don't want him there again (he's been going to the groom room for 6 years and never a problem before!) and during the telephone conversation the same groomer said he wasn't aggressive he just wasn't happy. So he's completely changed his story from yesterday. He said the dog for upset when he started using the clippers. When I said he shouldn't have done so he said "but it's a different clippers". I mean seriously!!?? No clippers means no clippers surely. When I picked the dog up I said "what have you been up to you naughty boy" to which another groomer replied "no, he hasn't been naughty" . Talk about contradiction UPDATE The manager called us a few days after this and said he couldn't understand what had happened and that he would go away and investigate and call us back in a few days. Here we are 3 weeks later and we haven't heard a thing
Nov 20th, 2022
Contact Info
- (345) 266-1784
Questions & Answers
Q What is the phone number for The Groom Room Droitwich?
A The phone number for The Groom Room Droitwich is: (345) 266-1784.
Q Where is The Groom Room Droitwich located?
A The Groom Room Droitwich is located at Roman way retail park, Spa Retail Park, Kidderminster Rd, Droitwich, eng WR9 9AY
Q What is the internet address for The Groom Room Droitwich?
A The website (URL) for The Groom Room Droitwich is: https://community.petsathome.com/groom-room/droitwich/?utm_source=google&utm_medium=Yext&utm_campaign=G877&y_source=1_MjMyNjI4ODEtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
Q What days are The Groom Room Droitwich open?
A The Groom Room Droitwich is open:
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: 9:00 AM - 9:00 AM
Sunday: 10:30 AM - 10:30 AM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 9:00 AM
Q How is The Groom Room Droitwich rated?
A The Groom Room Droitwich has a 4.5 Star Rating from 11 reviewers.
Hours
Ratings and Reviews
The Groom Room Droitwich
Overall Rating
Overall Rating
( 11 Reviews )Clive Brown on Google
Always a great experience, the staff look after Jess beautifully, worth every penny!
Sarah Beattie on Google
Jacqueline Walton on Google
Absolutely wonderful, friendly professional extremely pleased , we will return.
Andrew Taylor on Google
Beth Simpson on Google
Absolutely appalling service. Our dog doesn't like having clippers used and only likes being done with scissors but yesterday they decided to use clippers and traumatised the poor dog. They called us to say they couldn't continue the groom as he was aggressive.
Today we've had a call to say they don't want him there again (he's been going to the groom room for 6 years and never a problem before!) and during the telephone conversation the same groomer said he wasn't aggressive he just wasn't happy. So he's completely changed his story from yesterday.
He said the dog for upset when he started using the clippers. When I said he shouldn't have done so he said "but it's a different clippers". I mean seriously!!?? No clippers means no clippers surely.
When I picked the dog up I said "what have you been up to you naughty boy" to which another groomer replied "no, he hasn't been naughty" .
Talk about contradiction
UPDATE
The manager called us a few days after this and said he couldn't understand what had happened and that he would go away and investigate and call us back in a few days. Here we are 3 weeks later and we haven't heard a thing