Beadles Volkswagen Bromley

Apr 27th, 2023

Fantastic professional experience and help. Gratefulness and appreciation to Ben Searle and Ashley and team, fabulous and friendly service from reception ladies. When you want a job done, this is only place to go.
Apr 27th, 2023

Staff are nice! Didnt feel any pressure to buy
Apr 19th, 2023

After starting an application online to buy a new car that was taking forever, and the car will delivery in one year time, I decided to go to VW group 1 in Bromley. We were looked after by Craig whom explained everything and answered all our questions. In less that a week we were driving our new ID4, I cannot recommend this place enough. Thank you very much!
Apr 10th, 2023

Unfortunately, Ive had to edit this review to 1 star, as I didnt realise that my vehicle had been scraped on both sides by the body shop. The good thing is that they have made promises of someone coming to my address to carry out the repairs free of charge. However, I was promised a call back 5 days ago to arrange, and I have heard nothing. Now, when I am trying to follow up, I am getting passed from pillar to post. I have tried to explain to the woman on reception who is extremely incompetent and very unwilling to help. I told her that it was a person in their services department who advised me of the call back. She said she works on reception so she cannot help me. Their service department is literally 10 paces away from where she sits. Instead of trying to look into or ask someone on site, she has given me a number to do the work Terrible customer service to say the least! *Below is my old review* I took my Volkswagen for a service here last week, and it was complete in a few hours. They really do go above and beyond by sending an online visual of the engineer inspecting the vehicle, and talking through each part to highlight where there are any issues etc. I would happily return for more of their services. Thank you!
Apr 9th, 2023