Buckland Medical Centre

Disgraceful 6 months to get a vulnerable adult who is profoundly deaf an appointment to check ears prior to receiving a hearing aid. Still no joy went to an arranged appointment to be told its not on the computer. Sent to specsavers for a hearing test to be told no referral has been received. Advised by Buckland audiology that specsavers would never be able to deal with his level of deafness. Its discrimination at its worst. I willcontact buckland audiology for advice.
Sep 20th, 2022

The receptionist was lovely and the nurses were lovely
Aug 21st, 2022

Mar 26th, 2022

Very disorganised. Needing a medication review when Ive been on the same meds for 3 years and then dont call in the time they say they will. Constantly mixing up prescriptions and prescribed me the wrong medication for an infection which left me worse. Had to rush to a&e as they couldnt even get me an appointment to get the right medication Receptionists are awful bar one who is always polite. Rarely pick up the phone and can be waiting all day for them to actually answer the call. Only been here for a few months but the customer service is disgusting
Feb 16th, 2022

I have been at this doctors surgery all my life, every single doctor and nurse has been absolutely great and would definitely recommend for this to be anyone else's GP too, I will never change from here. The surgery has had its ups and downs but which doctors surgery hasn't, but it's always been sorted out in the end.
Oct 31st, 2021