Arden Gates Ltd

Thay are the best use them for 18year want go anywhere else nothing to mush trouble the best
Feb 11th, 2023

I purchased four sets of gates from Arden Gates, one set now has bubbled paint and some of the powder coating has peeled off. Arden Gates director Guy Allwood refuses to accept that the cause of the problem is because of cold weather but insists that they have banged together. We had thick snow (at least four inches) before Christmas and several nights of severe frost after Christmas. When the ice melted some of the powder coating peeled off and there were bubbles in other parts. The gates are only six months old and I had a five year guarantee but Guy Allwood would not honour the guarantee and sent me a do-it-yourself kit (shown below). When I refused to do it myself and asked for my guarantee to be honoured I was sent a 1000 bill via email. The email has been posted below. Be aware that this company will take your money, offer a five year guarantee and when you need a repair under the guarantee you will receive a tin of paint that does not match the original colour, a set of paint brushes and some draft excluder or a substantial bill. There is no customer service from this company. Don't waste your money, I trusted them to honour the guarantee but it is not worth the paper it is written on.
Feb 6th, 2023

Had an urgent requirement for a SEA product, John & Alex were quick to assist with sourcing and delivering to my clients site on a next day basis. Exceptional service throughout the process.
Jan 30th, 2023

Absolutely fast class from start to finish. Very pleased indeed with the automated gate that looks absolutely great. Would highly recommend.
Jan 29th, 2023

I dealt with Alex at Arden Gates who, despite having to cope with a time consuming, painful issue, was super helpful from beginning to end. Highly recommended!
Sep 4th, 2022