Chartham Park

Mar 27th, 2023

Lovely facilities the staff is friendly and welcoming
Mar 22nd, 2023

Very unhappy with my experience here so cancelled after just a month. The only way to raise issues is via email yet most emails go unanswered. Unfriendly staff, overpriced cafe.... Shame there is no where else locally, I guess they know that though so they behave as they wish.
Jan 30th, 2023

Not a bad place but a bit overpriced for what is offering, I found facilities to be often too busy and cramped for my liking, it doesn't take too many people to get in the wet spa to get too busy and cramped, always something is broken or out of service. I had it with the lockers in the changing room. It is a lottery to know which one is actually working, and which one doesnt. Well it takes me a few attempts to get lucky with a working locker, but then hey- ho, i have nothing better to do but searching for my "lucky locker" for some time!! It even feels so "rewarding" when i finally got " a winner of a locker, yupeee"!!! What shocked me last week was a lady joined me in the jacuzzi only to ask me to switch the bubbles off, as the bubbles in the jacuzzi was bothering her, so well go back home and take a hot bath instead. It is called jacuzzi for a reason. And it is not happening for first time. So yeah will be cancelling my membership soon. Is just not working for me anymore. I wish we had David Lloyd in locallly everything looks so much spacious for similar monies
Apr 12th, 2023

I was a member for two months, used the pool almost every other day for over 30mins. However, one day I was told the pool had one lane free despite scores of children around. 3mins in and a swimming teacher put a net across in front of me and told me I had to stop swimming due to children's lessons. I sent an email to the gym explaining how frustrating it was to have made the journey, got changed, got into the pool only to be turned out after a few minutes. I received an automatic response, not a personal email. As a result I haven't continued my membership. For 90 a month, I'd expect better service as a member, if the pool is open, it should be useable, and if a polite complaint is made, a response is in order. A restaurant is judged by it's service staff and environment as much as it's food.
Jan 16th, 2023