This is Nessie
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Thisisnessie Ltd The Studio Old Felcourt, Felcourt Ln
Dormansland and Felcourt Ward, eng RH19 2LQ - (134) 237-1070
Hours
Chamber Rating
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AC N
Always a brilliant service. Fantastic range of personalised presents. They have been so efficient and wonderful to work with on a present and sent it out within a very tight timeframe I needed it by. Many thanks again.
Mar 15th, 2023 -
Sue Freeland
Beautiful quality recipe teatowels. Nessie took lots of trouble to do the art work so I was happy with them. Good communication and lovely result. Thank you
Feb 2nd, 2023 -
David Dorward
Just received my order of a family wellies picture. Cannot recommend them enough. Great service, very helpfully and quickly accommodated changes to our order with no extra cost or fuss. The print has arrived earlier than expected and looks excellent.
Jan 23rd, 2023 -
Susan Pritchard
One picture arrived today absolutely beautiful I love it
Dec 15th, 2022 -
Anna Johns
Update after their reply: The item has still not arrived. It will be nearly one week after it was placed. The emails I have received imply that I was at fault for not contacting them sooner (why would I contact the before the due delivery date), and not breaking away from my sisters birthday celebration to speak to them on the phone! They refuse to refund me unless I return the item (which I still havent received). The item is personalised and cannot be resold, so I presume they only want it back to prevent me from having it for free. Frankly, at this stage, I want nothing more to do with this shoddy firm and if they want their 30 that badly, they can have it. They have also blocked me from their Facebook page. Presumably their standard practice whenever they treat a customer badly. Original review: Having spent considerable time and thought personalising a print for my sisters milestone birthday, and choosing Next Day Delivery at considerable cost which promised delivery on a particular day, I was heartbroken when the item didnt arrive. This is now too late for my sisters birthday. I dont live near her, so even if it comes in a few days, I cant just pop it by. My messages and emails were not responded to, despite being sent in the middle of the day on a Saturday. No one answered my phone calls, except an 4 year old girl on a voicemail greeting. Hardly what I would expect from a business. It wasnt until I posted my frustration on their Facebook site that I got a reply. I wish I had read the Facebook reviews before buying. This company promises Next Day Delivery when they actually mean bog standard first class. They use Royal Mail and RM do not do next day delivery as a service. They do Special Delivery which guarantees a next day or 48 hour guaranteed service. No wonder so many people are upset when their orders dont arrive, as they think theyve paid for a promised next day service. Avoid this company at all costs. They make excuses but are only interested in taking your money. Thanks for ruining my sisters birthday surprise.
Apr 26th, 2023
Contact Info
- (134) 237-1070
Questions & Answers
Q What is the phone number for This is Nessie?
A The phone number for This is Nessie is: (134) 237-1070.
Q Where is This is Nessie located?
A This is Nessie is located at Thisisnessie Ltd The Studio Old Felcourt, Felcourt Ln, Dormansland and Felcourt Ward, eng RH19 2LQ
Q What is the internet address for This is Nessie?
A The website (URL) for This is Nessie is: http://www.thisisnessie.com/
Q What days are This is Nessie open?
A This is Nessie is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Q How is This is Nessie rated?
A This is Nessie has a 5.0 Star Rating from 13 reviewers.
Hours
Ratings and Reviews
This is Nessie
Overall Rating
Overall Rating
( 13 Reviews )AC N on Google
Always a brilliant service. Fantastic range of personalised presents. They have been so efficient and wonderful to work with on a present and sent it out within a very tight timeframe I needed it by. Many thanks again.
Sue Freeland on Google
Beautiful quality recipe teatowels. Nessie took lots of trouble to do the art work so I was happy with them. Good communication and lovely result. Thank you
David Dorward on Google
Just received my order of a family wellies picture. Cannot recommend them enough. Great service, very helpfully and quickly accommodated changes to our order with no extra cost or fuss. The print has arrived earlier than expected and looks excellent.
Susan Pritchard on Google
One picture arrived today absolutely beautiful I love it
Anna Johns on Google
Update after their reply:
The item has still not arrived. It will be nearly one week after it was placed. The emails I have received imply that I was at fault for not contacting them sooner (why would I contact the before the due delivery date), and not breaking away from my sisters birthday celebration to speak to them on the phone! They refuse to refund me unless I return the item (which I still havent received). The item is personalised and cannot be resold, so I presume they only want it back to prevent me from having it for free. Frankly, at this stage, I want nothing more to do with this shoddy firm and if they want their 30 that badly, they can have it.
They have also blocked me from their Facebook page. Presumably their standard practice whenever they treat a customer badly.
Original review:
Having spent considerable time and thought personalising a print for my sisters milestone birthday, and choosing Next Day Delivery at considerable cost which promised delivery on a particular day, I was heartbroken when the item didnt arrive. This is now too late for my sisters birthday. I dont live near her, so even if it comes in a few days, I cant just pop it by.
My messages and emails were not responded to, despite being sent in the middle of the day on a Saturday. No one answered my phone calls, except an 4 year old girl on a voicemail greeting. Hardly what I would expect from a business. It wasnt until I posted my frustration on their Facebook site that I got a reply. I wish I had read the Facebook reviews before buying.
This company promises Next Day Delivery when they actually mean bog standard first class. They use Royal Mail and RM do not do next day delivery as a service. They do Special Delivery which guarantees a next day or 48 hour guaranteed service.
No wonder so many people are upset when their orders dont arrive, as they think theyve paid for a promised next day service.
Avoid this company at all costs. They make excuses but are only interested in taking your money.
Thanks for ruining my sisters birthday surprise.