The Royal Terrace Dental Practice

Fantastic dentists who put you at ease and make sure you are thoroughly numb something that is most unusual to do where i am concerned. Everything was explained to me. As a nervous patient i was put at ease. The broken tooth pieces were out before i knew it aftercare sorted and home x
Apr 14th, 2023

Superb, couldn't wish for better care, service and efficiency. Highly recommended.
Apr 14th, 2023

Extraction of lower left wisdom tooth. After reading some of the negative reviews I feel obliged to give feedback on my personal experience. Upon arrival for the extraction I had my X-ray taken almost immediately. I was then directed upstairs to wait. A couple of minutes later I was called in. The dental surgeon sat me in the chair and explained he was going to administer a course of injections around the wisdom tooth. He then proceeded to remove the tooth which was completed in approximately 15 - 20 seconds. To question the negative reviews on here complaining about the process being rushed, personally Id rather not sit around waiting, feeling anxious. Yes the surgeon is direct, however he was extremely professional and gets the job completed fast and efficiently. What more could you ask for? Overall I was very pleased with the service I received and would recommend.
Mar 16th, 2023

We always have a positive experience at the practice. Always seen promptly when in need and at very flexible times. Thank you.
Feb 28th, 2023

I am a cancer patient since 2019, and I have been spending hours in various NHs facilities in Dorset. Until now I have never made any bad review and have always been amazed at how caring nurses and doctors are. I felt I wasn't considered as a person - I was a number, another piece of work. I was rushed in and out of the door for a tooth extraction which required some bone removed in the end. I wasn't expecting much from the dentist, just something like "how are you today ?", or "if it hurts let me know by raising your hand". I didn't have any of these. The dentist was speaking very fast about the intervention, you could see it was his usual speech- like a recorder. I had to ask him to slow down and repeat. I thought I would have some emotional support from the dentist's assistants. They remained silent during the whole appointment. The local anestetic was rushed into my flesh, creating huge pain with the needle because of the speed the liquid was released (I had plenty of these before, never ever like that. I also have to say that I am a tough person, my body has gone through 50+ chemo injections and 100+ neddles). The dentist ended the third injection by "Good girl!". How shocking and patronising is that. The intervention in itself was a shock for me, I hadn't been prepared enough as to what to expect. I had to ask them for guidance about how to care for my mouth, at the end of the appointment. They had just planned to give me a paper copy of these recommandations. After the appointment, I got into my car and cried for 15 good minutes. Firstly because of the intervention I got, which was more "physical" then what I had ever experienced at a dentist before for a tooth extraction (and I had all 4 wisdom teeth extracted before); and secondly because of the total lack of empathy and consideration I received over the whole time I was there. I had never cried after visiting a medical facility, until I came there. It seems like nobody I met that day cared about the patients there. I'll prefer to go private instead of going back there another time.
Jan 17th, 2023