Post Office

10 km queue and 1 till is working. I spent 45 minutes)
Apr 2nd, 2023

The only reason I deducted stars is because they're always short staffed so long wait times. Other than that I can't fault them. They are short staffed but that isn't their fault it is the higher ups not employing more staff. All the staff seem to get is abuse and people kicking of. Complaining doesn't make it go faster. Giving staff abuse for something out of their control also doesn't make the service go faster. I have only had positive interactions with the staff who are incredibly stressed from the abuse and being short staffed. I hate having to wait long periods if time especially due to my mobility/health but I'm not naive and can see the bigger picture. I wish people would stop giving abuse to staff. I hate seeing it. Especially when it isn't the staffs fault for the wait times. All staff have been is polite and helpful but if your giving them abuse or stating the obvious that they need more staff which they already know and have probably heard 100+ times that day how do you think they will reply? No-one deserves the attitude and abuse they receive. This is my closest post office and the only one I can get to so I'm a regular and looking at some of these reviews I recognise a couple of people. Some of which were incredibly rude, had an attitude as soon as they walked in and definitely abusive to staff. One person kicking off saying they had been their almost 45 mins when infact they came in just after me 20 mins prior and we were saved less than 5 mins later. And either way the staff didn't need the abuse when they're working their butt off as it is. I advise instead of abusing the staff go and contact higher up and request more staff. If people keep asking for more staff they may give more. Unfortunately it isn't upto the staf their how many get employed, it is the people higher up looking at their profit. Can't fault the staff that work their as they're doing their best.
Mar 10th, 2023

Absolute joke of a place. FIVE counters and only one open for a queue of 20 people. The guy on self service, on being asked a question, is either unaware of what to do or is totally unwilling to help. His response to my question was "tut, (rolls eyes) join the queue". Totally inept, incompetent and unworkable as a Post Office. Either employ more people or close it down. Utter disgrace.
Feb 27th, 2023

Always understaffed. Forms not restocked as should be. Queues every day. Service is really poor.
Feb 27th, 2023

Terrible experience. Go elsewhere. 45 minute wait. 5 counters and 1 person serving. Might as well close the branch as the staff obviously dont want to be there, are slow, unhelpful and basically useless.
Feb 15th, 2023