Hydro-active pools and spas

Purchased a Swim Spa and took delivery in August 2021. Fantastic customer care and support, not just throughout the buying process, but the instalation and after sales care is of the highest order. Highly reconmmended and a big thank you to Katy for her forst class customer care.
May 22nd, 2022

Jan 5th, 2022

From the initial phone call to ask if their show room was open, when others we had driven to werent, even though Google suggested they were, the sales team at this place were fantastic. We explained what we wanted and were given honest and expert advise. Following their advise we purchased a hot tub, installed today. We had a survey done and the electrical installation, both of which went smoothly and on the date booked.There electrician was a credit to them. After installation this morning, we noticed a small Leak of water, we called and another technician was sent out immediately to resolve any issues! We are now eagerly awaiting the temperature to get up so we can start enjoying our tub!! Would highly recommend, massive thanks to all the team, Purchase to install, less than a month! will post pics as soon as we have the surrounding landscape completed. Value for money, fabulous!!
Dec 18th, 2021

Great service from an excellent company. From the initial contact, to the selection of our first hot tub; from the final purchase and delivery of our VitaSpa Grand hot tub, the team were outstanding. I have no problems recommending Hydro-Active Pools and Spas.
Dec 26th, 2020

Purchased the Hot Tub 5 years ago Its just had its 5th annual service and the customer service is still excellent. From the initial email and phone contact to Martin doing the service today I can not fault you. Very rare to find customer service this good
Jun 30th, 2020