The Burns Practice

I have been with the surgery since I was a child and it is always brilliant. A well run practice and continues to be run well run by the staff. Setting the standard that all surgerys should be aiming for.
Feb 22nd, 2023

After receiving appalling care from our previous Gps we changed to The Burns practice , Cantley a year ago . OMG we have had amazing service and care from everyone in the practice !! When needed , we always get a same day appointment . They are very proactive in our health care . Although we seem to see a different GP they have all been really, really good ! Soooo happy we changed and a big thank you to all the members of staff in our surgery x
Feb 16th, 2023

They are amazing been twice to see the doctors they were fantastic with me and Also the reception staff can't do enough for you too
Feb 11th, 2023

Excellent service
Aug 23rd, 2022

The only issue I have so far, is the difficulty in getting through by phone for an appointment . If one was very poorly, it would be a real problem having to constantly redial. I had no reason to see a doctor for quite a few years, bur developed an eye infection, mentioned a few other more potentially serious thingsand ended up with an almost complete MOT at the DRI within a couple of. weeks due to the doctors prompt transfer action. I find the staff very friendly and helpful. One other issue is me not being able to log in successfully into their app for repeat prescriptions. Some technical glitch, but as they wont issue them by phone anymore it requires a letterbox drop, and thats a bit of an inconvenience
Jun 3rd, 2022