Shelswell Dental Practice Ltd

Thankyou for seeing mum at such short notice today Excellent service friendly and reassuring
Sep 28th, 2021

The service has declined in quality since original owner Mr Chris Sheswell left. Currently, clinical staff are not interested, lack experience and offer poor service. They offer less services than we have been used to, for example, no polishing of teeth. The reason for the limited service is to force clients to get these services privately with them. Regrettably, because of limited choice, we are stuck with them and they are allowed to get away with such poor service.
Apr 2nd, 2021

I have a massive phobia , of dentists, due to a childhood drama . I find the dentists , especially Ash , who has gently guided me through procedures. The reception staff, plus dental nurses, are all excellent. They have treated me throughout the pandemic. Highly recommend Bessecarr Dental practice .
Feb 10th, 2021

Went to get molds taken for retainers and was required to pay upfront. First time they forgot to sent them away and they warped so became void. Went to get them taken again, they sent them to the wrong place so they became void. Now having to go back for a third time. Quite an inconvenience, not to mention COVID-19... Hate to be so negative as all the workers are very polite and the service is nice but this situation is a little frustrating.
Dec 9th, 2020

I have been with this practice over 35 years and was distraught when the owner Chris retired. Visiting Chris was a pleasure, like going to visit family. Also Donna on reception was lovely! The procedures and protocol changed drastically once Chris left and I found myself looking for an alternative practice. After my very recent treatment I can now say that my initial reservations were simply due to teething problems (excuse the pun) of a new company taking over. I have been dealt with by a dentist called Oliver and it is now safe to say I will not be moving practices now I have found a dentist I like and trust. Oliver has restored my faith in this practice. He is patient and kind and genuinely cares about the patients in his chair. He explains clearly, thoroughly and with compassion. He does not rush you through either. Also the nurses and reception staff are lovely, they have pulled together and the whole process runs smoother and more efficiently. I will be staying put and putting my dental work in Olivers safe hands. Faith restored. Thank you.
Sep 13th, 2020