Halifax

Busy busy babies didn't like it and screamed the town to the ground ground, safe to say migraine for nannie
Apr 18th, 2023

Racial Profiling and discriminatory attitude from certain members of staff. Management leads by example and this is definetly true. They refused to identify me with x2 proof of id and adrss , After rrquesting to log a complaint. Now after they Identified me with licence and id card they refused to make any changes e.g phone number due to not having my card. In other word you lose ur phone and card and you have no acces to your accouny. There is a fine line between "PROTECTING MY FUNDS, AND BEEN ABSURD AND PREVENTING ME TO ACEES MY FUND " and thus branch have crossed it wrong sides unfortunately. I end up speaking with a manager that was only trying to escalatr the matter further by gigling and asking stupid question. He accepted to log my complaint but told me he will refuse it and i will not be able to escalate it further. I strongly advise all foreign Barclays acc holder to stay away from this branch. Finaly i will close my account and i wish them to never feel mistreated the way that they made me feel
Nov 12th, 2022

Have never had a problem with the Halifax. I have always found the staff are very helpful and very friendly no matter what you need help with
May 18th, 2022

We've been back twice now trying to sort something faily simply but they didn't tell us everything we'd need to take with us. We queued for an hour as there was only one person on the help desk, only to find We still couldn't get done what we wanted
May 2nd, 2022

Feb 28th, 2022