Deal Tree Health Centre

I have had an ongoing cough for 5 months. Booked an emergency doctors appointment to be seen. When I was in my appointment there was such a rush, I feel like the doctor didnt even examine me properly. All I was left with was go and gargle salt water it will get better. I then had to book a private doctors appointment which was over the phone and somehow that doctor asked me a lot more questions to see what was actually wrong and after a long period of time I have finally stopped coughing. The GP is an actual joke, they just have you in and out without actually checking anything properly. Makes me more worried about my parents when they have medical concerns that they arent being checked properly. Awful service from these so called doctors.
Feb 15th, 2023

Its not the worst , but its certainly not the best either ( but then , where is nowadays?). Its a pleasant looking surgery with car park and I find receptionist are as helpful as they can be under such busy conditions. The problem is the system . Even if you have private cover you cant avoid having to have an nhs gp . I find it very controlling quite frankly & condescending. Generally I will avoid it like that he plague whenever I can & go through Babylon or we care . When you do have to go to the gp its awful. You walk in the room and they havent got time to look or listen to you . They give off that aura of what do you want and make you feel uncomfortable for being there . I have found lately because they dont know you (and clearly have no time to research your past history) they are simply triaging you . They grab onto symptoms and will start with ruling out the most nasty of illnesses ( I think unnecessarily) and put you through horrible invasive tests and worry In order to cover themselves !! If you are dying theyll be ok, then theyll take action . imo if you ve got something not considered life threatening you really arent going to be dealt with unless its simple tablet dishing out etc . I learned a few years back now, thats its always best to actually get a copy of your own results and actually look at them . Theyll always tell you no further action required however whenever I have looked at my results in recent years Ive found there are things in the reports which need addressing . For eg blood tests with ranges above or below range they dont mention it . When Ive questioned them on it , the response is oh its only slightly out , no real worry . Well Im afraid if youve got symptoms and out of range results you need some assistance . I also had a ct scan done that showed up an incidental finding with my heart !!! No one even rang me - I found this out myself by requesting the copy of the ct report . When forced to investigate as advised by radiographer they did the most basic tests and threw me out again . Im afraid this leaves me with very little faith in a system that used to be so good . Its very sad but very serious too . Somebody needs to stand up and admit the system is broken and it cant cope anymore because this is peoples health and lives on the line .
Feb 1st, 2023

The Receptionist always go above and beyond to help!!
Dec 18th, 2022

Dec 15th, 2022

Have been a patient here for around 6 years. Always find them very helpful, thorough and caring. Large car park too which is unusual in this day and age. Has its own pharmacy as well. I never have a problem getting an appointment and it is rare to be kept waiting. My only criticisms are getting through on the phone and that they shut for lunch.
Dec 8th, 2022