Stevensons Independent Mercedes Benz Specialists

Just had another service with them and some general maintenance. Fantastic service as usual. They're patient, take the time to explain and, important to me, they're up front about costs and they stick to them. If anything else comes up, they warn me in advance so I can decide what to do. They always seem mad busy with cars which, IMO, is always the sign of a successful business. I drive 40 miles to be serviced by them because my local independent was not good. Also they're far cheaper and far more attentive than Mercedes. Services: Transmission, Auto maintenance, Oil change, Electrical repair, Auto A/C recharge
Apr 27th, 2023

Simply the best! Never trusted a business like I do Steve and Louise. Have been referring to everyone with a Mercedes. Honest, friendly and most importantly trustworthy and the team do amazing work. Thank you.
Apr 26th, 2023

The first time there today, and everybody was really polite and very helpful with this issue I have with my ML 280
Apr 3rd, 2023

Transmission warning 'drive immediately to dealer do not change gear etc.' Mercedes Ashford would look at it in 10 days time! Stevenson looked at codes with diagnostics same day. Brilliant service. Very helpful. Trust them more than Merc dealerships! Thank you. Service: Transmission
Apr 1st, 2023

Whether you live close by or far away and you have a Mercedes Benz that needs some TLC then go see these guys. Prices for parts and labour are way better than going direct to Mercedes, and you get better diagnostics and treatment. All the Engineers there know their stuff, they just seem to know through experience all the weird and wonderful foibles that your Merc develops over time, and they dont spent hundreds of pounds of your hard earned cash in diagnostic fees searching nose to tail only to tell you its a 30 part needed. You are treated fairly and respectfully (always a tea or coffee made available while you wait) and they show you the problem so you can see it for yourself, and they offer you cost options rather than just presenting you with a large bill. My old B class has been well cared for by the team there, and even though its a cheap and cheerful car, they still treat it like its brand new. Ive dropped in a couple of times unannounced with emergency problems and they have always taken the car in on the spot, sorted me a loan car and taken care of my vehicle quickly and professionally. I highly recommend using their services, big or small problems, and Ill continue to do so for the life of my vehicle. Service: Brake service & repair
Mar 24th, 2023