LloydsPharmacy

If I could give 0 I would, Im absolutely appalled! I have a prescription sent to Lloyds pharmacy about a week ago and I hadnt heard anything back (after receiving a notification saying I would receive a text when its available). I called today and they said it was there so I went to collect it, I paid and took the medication outside and opened them to take one as this is a medication I need and havent had in a while due to waiting. I opened the white bag and went straight back in as it was the wrong prescription. At first they didnt seem to want to help me and I showed them proof that the prescription was sent to them, in the end the checked the spine and found it had got stuck on the system, so they did the prescription for me. I was then asked to pay and I explained I had just paid for the other medication which was incorrect, 3 members of staff began to talk down on me and tell me they would have to burn the medication now so I need to pay for the others. I was calm and said I appreciate its not their fault but it also isnt mine, I had literally been served and left the pharmacy for 1 second and returned straight away. In the end a lady said just give them to her I cant be bothered to argue I then explained Im not trying to argue I just cant afford to pay twice. A man member of staff then began to shout at me and intimidate me and told me I should have checked the medication before I left, I explained that I will do that from now on but I have never known anyone to do that. He continued to shout at me and Ive left in tears as a young woman with anxiety, being intimidated infront of not only the other members of staff, but also other customers, by a man, was upsetting and humiliating. I will be telling people about this situation and recommending people do not come here! I am disgusted!
Feb 4th, 2023

Shockingly bad service from one of the ladies at Woodlands lloyds. Dread going in there to collect a prescription.
Nov 7th, 2022

Poor at best! Often shut due to staff shortages, repeat medications often not ready after a week.
Oct 17th, 2022

My experience here has generally been OK until now. I received an unsolicited email suggesting I book my flu jab. Being over 55 I could do this from 15th October but as I work in primary healthcare I can book before this date. On going into the app I booked 13th October. I get a phone message this week that just says " I am phoning you to tell you I am cancelling your flu jab on 13th October". No explanation . No advice. The earliest i could rebook here was January. Gone elsewhere. Shocking
Oct 17th, 2022

quick and friendly but an aura of thus is nhss fault as if you get a prescription ite off the dictor you have to submit it at least a week ago plus a few days. to give them time to read it, check signature of doctor make it up, check it into a basket label it. etc etc and get it ready for you, they do offer a magic solution but you would have to be in then to get it! Especially as some stuff needs keeping in the fridge till its opened, and shaken before use, remove air bubbles, if you self inject. Then used completely within a few days - its no good shaking the patient after! an old bag was in the pharmacy i went to in Henley she was american she gave the assistant and the pharmacist shit because they didnt have easy to swallow medicines she needed as could choke and lived on her own (! no wonder) The stuff she bought was in a dark bottle so she couldnt tell it wasnt small without opening the pharmacist wouldnt give her her money back as it was an opened medicine. personally I think the nhs may be cutting back because of too many people here all require seeing to now! but this is a case of possibly lack of discretion and sub continent pharmacists plus perhaps slightly belligerent customers ? If it were me I couldve maybe crushed the pills between a desert spoon and a tea spoon, swallowed with water or little milk maybe? didnt know if it were a gel or other liquid inside the tablet though. All i do know is I wouldnt have spoken to the pharmacist like that. It does no one any good especially with semi official persons like those from the sub continent who quite rightly in this case stated their ground and held then to shop policy well maybe. regards
Sep 26th, 2022