Vale of White Horse District Council

They are dreadful can never get through on the phone take forever to get an answer via e mail. This was when i was trying to pay them money for council tax after moving to the area. They need a good shake up in my opinion. They spent more than any other business i know hiding behind covid as to why us the paying public could not contact them.
Feb 18th, 2023

I wouldn't bother speaking to anyone on the phone. Extremely rude and extremely unhelpful.
Feb 16th, 2023

One star is not enough for these people. I have been sending them emails and trying to call to change my address on their website for months. Absolutely no response whatsoever. Bare in mind, they are quick to take your money every month and take you to court or whatever if you don't pay. But no, to help the people, that is a no. So I guess I just have to try and call and email because I have nothing else better to do
Feb 3rd, 2023

Corruption is off The scale. Shocking. SHAME. Thanks for ruining my life. C*nts
Nov 23rd, 2022

They are first to take your money off the account or send you letters but no response nor help if you struggle. They are first to take you to the court for not paying when they're the one who cancelled direct debit and couldn't find your money in the system that actually you have paid! If you're trying to contact them, prepare yourself for playing a LOTTO game on your phone. You have to go through so many numbers pressed before you can speak to an advisor, yet some of them are absolutely unpleasant, with no customer service skills, will interrupt you while speaking or thinking whatever they are saying it's right when it's not. Lost so many nerves... 1 star is too much for them. Never have I ever had such an issue with the Council! Shame! Council should be for people not against them.
Mar 13th, 2023