China Garden

Unfortunately, I had to rate with 1 star in order to post this review. However, it should be 0. I ordered a veggie chow mein with no onion and mushrooms. I repeated this 3 times to ensure the lady taking the order had heard what was said as a member of the family eating with us is vegetarian. She repeated the order back correctly twice. Thankfully, there was no onion and mushrooms. However, a few pieces of duck were found in it. Unfortunately this was noticed once in the mouth of the vegetarian. Without hesitation, I contacted them to inform them what had been found. Wow, what a customer service experience! I was told on the phone that it did not have duck in it when I could see the pieces of duck in front of me. When I repeated that there was duck in the veggie chow mein, omg was the answer. When I pulled her up on her awful customer service, she repeated I wasn't talking to you. I asked for a manager and was told one was not available. She then told me a new veggie chow mein is on its way and immediately hung up. Instead of wasting my breath by calling them back and repeating myself, I decided to write a review to help those out there wanting a Chinese to avoid choosing this one. I hope you enjoy the Chinese you got somewhere else and live with a lot of joy that you did not go to China Garden, Didcot. Vegetarian options: Will contain duck.
Nov 27th, 2022

We ordered for our sons birthday last night! Food delivery is prompt and amazing ! Will recommend !
Mar 31st, 2023

Had a Chinese last nite and its amazing! Love the Singapore noodles and satay chicken skewers! Also yummy chips is awesome! Highly recommended
Feb 27th, 2023

Fresh and hot delicious food
Feb 1st, 2023

Food was dripping with grease and the chicken balls were under cooked. Both myself and the person who ate with me got ill.
Nov 28th, 2022