Grant Engineering (UK) Limited

Boilers been faulty since day 1, we had a grant vortex blue boiler installed and it has no worked properly since day 1, alot of the time the setting gets stuck on hot water and won't switch over to heating, spoke to grant about this and because the boiler wasn't registered in the first 30days we have no warranty, which we didn't know as the installer told us it was registered and since he's disappeared. We payed almost 4000 for a boiler that doesn't do it job and grant won't do anything about it. Not even call over to confirm the fault. Rubbish customer service, they used to be a really good company.
Mar 31st, 2023

Grant boilers are very rude and ignorant. I personally have been trying to arrange to obtain information from them for over a year now. They have the audacity not to reply to people. Thinking this is a good way to do business. Unfortunately it is not. In fact the opposite.
Mar 21st, 2023

Mar 9th, 2023

Absolutely terrible product and company. We had a Grant VortexBlue internal condensing oil burner with a Riello burner box fitted a year and a half ago. It failed in October last year. After countless phone calls to the service desk and five engineer visits, Grant finally changed the burner box. Prior to this they had changed most of the rest of the parts in the boiler, some of which were defective. Now in February 2023, the boiler has failed again and we are back where we were last October and I really cant face the thought of going through that same process to fix the fault again. Well probably just go for a replacement boiler, but I dont expect Grant to refund the one we have (Ill update if they do). Im taking the time to write this so others can avoid the frustration we have experienced with Grant. They may once have had solid and reliable products but not the case with what we bought. Even our installers who are Grant accredited have acknowledged serious issues with this boiler. I recommend you look elsewhere.
Feb 12th, 2023

I think your driver on the A361 towards South Molton this morning needs retraining on the speed limits of a van on single carriageways, dangerous and very silly especially in a company liveried van!
Jan 23rd, 2023