Cast Iron Grill
-
Ashford Rd
Detling and Thurnham Ward, eng ME14 4NQ - (162) 273-4334
Hours
Chamber Rating
-
Daniel Nicholls
Apr 26th, 2023 -
Sidney Stevam
Mar 21st, 2023 -
big Mike
Thier fish and chips was particularly terrible it felt like flour and grease mixed with fish and quiet frankly simply terrible.. l'll give it to them the desert was amazing but they should please throw out the Friday soup of the day 31st of march thank you.. love and light
Mar 7th, 2023 -
Richard Bartlam
I read the reviews after we went.. The Marriott is a 4 star hotel. I do not expect burger and chips for my evening meal. The dishes are all very formulaic. Something that I would expect if flying to Majorca, NOT in a 4 star hotel. Maybe Marriott is now so large an organisation that they no longer care about their customers. Staff were pleasant and polite.
Oct 16th, 2022 -
Sam Edmonds
Absolutely appalling. Seated at 19.20, ordered nibbles and main course at 19.30. Nibbles arrived at 19.40 with no plates! No drinks order taken. Had to wait until a waiter passed our table to ask for a plate and drinks. Waited another 10 minutes still nothing so asked another passing waiter. Eventually a plate a drinks arrived. Still waiting for our main course at 20.38 was not offered another drink, completely ignored by all staff. Watched as diners who arrived after us were served their main courses while we sat still waiting. Asked for the bill as we were no prepared to wait any longer, all ready waited well over an hour. Waitress disappeared and didn't return. Went down to reception to ask for a manager and was told they didn't know who was on duty! Eventually the restaurant manager came down and said our food was ready now and claimed that we had only ordered it 30 minutes before!! This was at 20.50. The manager was trying to blame us claiming that we hadn't ordered our food until 20.20. She was implying that we had waited an hour to order our food!! Absolute rubbish! We ordered our main course at the same time as our nibbles which was 19.30. Is anyone going to believe that we sat there for an hour before we ordered our main course? To add insult to injury, Karen, the restaurant manager was not at all apologetic. On the contrary she tried to blame us for the delay! Today is our wedding anniversary. We chose this venue for our anniversary meal because we married there 13 years ago today. We have celebrated our anniversary there every year since. We'll I can assure you we will never step foot in there ever again. Not only has the service gone to the depths of beyond appalling but the restuarant itself is on par with a transport cafe! Not only wad the table we were seated at was falling apart and the chair was about to collapse at any minute. Clearly the marriott brand we entrusted our wedding day too has long gone and been replaced by shoddy decor, decapitated furniture and staff that have no interest what so ever of ensuring you enjoy your experience. Never again Marriott!
Aug 19th, 2022
Contact Info
- (162) 273-4334
Questions & Answers
Q What is the phone number for Cast Iron Grill?
A The phone number for Cast Iron Grill is: (162) 273-4334.
Q Where is Cast Iron Grill located?
A Cast Iron Grill is located at Ashford Rd, Detling and Thurnham Ward, eng ME14 4NQ
Q What is the internet address for Cast Iron Grill?
A The website (URL) for Cast Iron Grill is: https://www.marriott.com/hotels/hotel-information/restaurant/tdmgs-tudor-park-marriott-hotel-and-country-club/?scid=45f93f1b-bd77-45c9-8dab-83b6a417f6fe&y_source=1_OTU4MDYzNS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q What days are Cast Iron Grill open?
A Cast Iron Grill is open:
Wednesday: 6:00 AM - 6:00 AM
Thursday: 6:00 AM - 6:00 AM
Friday: 6:00 AM - 6:00 AM
Saturday: 6:00 AM - 6:00 AM
Sunday: 7:00 AM - 7:00 AM
Monday: 6:00 AM - 11:00 AM
Tuesday: 6:00 AM - 11:00 AM
Q How is Cast Iron Grill rated?
A Cast Iron Grill has a 3.0 Star Rating from 11 reviewers.
Hours
Ratings and Reviews
Cast Iron Grill
Overall Rating
Overall Rating
( 11 Reviews )Daniel Nicholls on Google
Sidney Stevam on Google
big Mike on Google
Thier fish and chips was particularly terrible it felt like flour and grease mixed with fish and quiet frankly simply terrible.. l'll give it to them the desert was amazing but they should please throw out the Friday soup of the day 31st of march thank you.. love and light
Richard Bartlam on Google
I read the reviews after we went.. The Marriott is a 4 star hotel. I do not expect burger and chips for my evening meal. The dishes are all very formulaic. Something that I would expect if flying to Majorca, NOT in a 4 star hotel. Maybe Marriott is now so large an organisation that they no longer care about their customers. Staff were pleasant and polite.
Sam Edmonds on Google
Absolutely appalling. Seated at 19.20, ordered nibbles and main course at 19.30. Nibbles arrived at 19.40 with no plates! No drinks order taken. Had to wait until a waiter passed our table to ask for a plate and drinks. Waited another 10 minutes still nothing so asked another passing waiter. Eventually a plate a drinks arrived. Still waiting for our main course at 20.38 was not offered another drink, completely ignored by all staff. Watched as diners who arrived after us were served their main courses while we sat still waiting. Asked for the bill as we were no prepared to wait any longer, all ready waited well over an hour. Waitress disappeared and didn't return. Went down to reception to ask for a manager and was told they didn't know who was on duty! Eventually the restaurant manager came down and said our food was ready now and claimed that we had only ordered it 30 minutes before!! This was at 20.50. The manager was trying to blame us claiming that we hadn't ordered our food until 20.20. She was implying that we had waited an hour to order our food!! Absolute rubbish! We ordered our main course at the same time as our nibbles which was 19.30. Is anyone going to believe that we sat there for an hour before we ordered our main course? To add insult to injury, Karen, the restaurant manager was not at all apologetic. On the contrary she tried to blame us for the delay! Today is our wedding anniversary. We chose this venue for our anniversary meal because we married there 13 years ago today. We have celebrated our anniversary there every year since. We'll I can assure you we will never step foot in there ever again. Not only has the service gone to the depths of beyond appalling but the restuarant itself is on par with a transport cafe! Not only wad the table we were seated at was falling apart and the chair was about to collapse at any minute. Clearly the marriott brand we entrusted our wedding day too has long gone and been replaced by shoddy decor, decapitated furniture and staff that have no interest what so ever of ensuring you enjoy your experience. Never again Marriott!