Houseshare Heroes Ltd

I have a very mixed review of houseshare heros -I rented a room for 1 year, of that I spent 3 months with a leak over my bed. During this time I tried to get hold of the company and landlord who were both impossible to contact. Not only this, when I explained the issues the landlord was not held accountable for their behaviour. Since leaving I was contacted by one of the managers about my experience who was lovely and spent time to understand the issues I faced. My advice when renting with houseshare heros is to ensure that they manage the maintenance of the property because the communication between the team and their landlords is lacking. I hope my comments will be considered moving forward so that no more tenants have to go through my struggles.
Mar 24th, 2023

have a maintenance issue? need to speak to your landlord urgently? dont worry, houseshare heroes will ignore all your phone calls and delay for as long as possible, all the while charging you extortionate rates to live in a tiny box room. But hey, thats corporate landlords for you.
Dec 30th, 2022

Very easy and helpful, even put in a desk for me and answered all of my questions
Sep 26th, 2022

Perfect service!! Couldn't ask for any more! Mark hand picked a house for us and with brilliant speed managed to make everything work to perfection thank you!
Sep 21st, 2022

From the application, to the move, all the way through to leaving, houseshare heroes have been the most efficient and empathic people I have ever had the pleasure of renting through. They are so warm and welcoming and genuinely care about you settling into their properties and throughout your stay - its so clear how much pride they take in their work - Danny was so helpful when I had a problem and went above and beyond to help sort my issues out straight away without any hesitation. He could have quite easily have left it until a day or two days later but knew that it was upsetting me and immediately helped me out in such a professional and friendly manner. E.g driving me between a couple of locations multiple times because he knew I couldnt drive to sort things out. Other (bigger) companies would not go out of their way like this. I wish I could have taken them on my move! Thanks so much all of you
Sep 15th, 2022