Sinfin Centre Post Office

Absolutely horrible customer service Both are extremely rude and ignorant
Apr 5th, 2023

Terrible service! Absolutely shocking. Mentions they close at 5pm. Even at the store and closed at 4.30pm. Shambles
Mar 31st, 2023

I am writing to express my deep disappointment with the service I received at the [sinfin post office] on [23.03.2023]. I feel that I was treated unfairly and discriminated against by one of your employees, which has left me feeling upset and frustrated. On [23.03.2023], I visited your post office to collect a MoneyGram transfer from my mother. As my bank account was blocked at the time, this was an urgent matter for me. However, I was met with hostility and discrimination by the employee who was assisting me. Despite explaining my situation, he refused to help me in the future because I had my children with me, saying that he would not serve anyone who was with their kids. When I asked him why, he responded with derogatory comments about Romanians(,,I hate Romanian anyway), which was highly offensive and unacceptable. As a mother who is alone and has limited time, I was shocked and saddened by this treatment. Discrimination in any form is intolerable and goes against the values of equality and respect that we should all uphold. The actions of your employee not only violated my rights as a customer but also disrespected my identity as a mother with children. I am hopeful that you will take this complaint seriously and investigate this matter fully. I would like to see immediate action taken to address the behavior of the employee and ensure that such incidents do not occur in the future. As a loyal customer of your post office, I believe that I deserve better treatment, and I hope that you will take the necessary steps to restore my faith in your services.
Mar 18th, 2023

Closing time on Saturday on internet and on the post office Door is 12:30pm but it is closed at 12 pm !!!
Mar 12th, 2023

ATROCIOUS customer service - patronising staff who do not know how to treat their customers properly and politely, especially the POST MASTER who is most RUDE. See the other poor reviews from the many other dissatisfied customers. I think you need hand the reigns over to someone who cares about customers and makes them feel valued?? AVOID this Post Office at all costs. Don't let them humiliate you and take your business elsewhere.
Mar 9th, 2023