Pizza Kitchen Derby

Dont order on thr app takes your money processes order but dosnt show on their system,2h wait to be told sorry can you wait another 40 minutes.not even offered to take off delivery charge after nearly a 3h wait to then not even get the food in the end.Terrible customer service terrible owner place should be avoided at all cost not worth your time and money
Apr 25th, 2023

Pizza turned up quickly and wasn't bad, not spectacular but not bad. Solid three.
Mar 9th, 2023

This place is always so confusing.. order food to be delivered ASAP end up waiting an hour and a half, order food to be delivered at a certain time(hour and half) but it gets delivered within 40 mins. Food is good that's why I have gave 3 stars but there is always a problem forgets drinks and delivery.
Feb 25th, 2023

Is pizza kitchen still open? I've tried a number of times lately to order food as this is our favourite pizza takeaway but the phone is never answered. we have ordered from another takeaway. Shame as we prefer these guys. Very disappointed.
Feb 11th, 2023

I've always Been a loyal customer to pizza kitchen for years . I've never complained infact it's the best pizza in derby , 2 weeks ago I ordered and didnt recieve a bottle of Fanta or plain chips, I tried to ring straight up to slove this matter but after 33 attempts to get through on the phone I gave up n thought ill just wait till later as it wasn't a big deal ........when I finally got through the manager was rude and ask why I waited 3.5 hours to notify them (wasn't that long) I told him I couldn't get through so just ate what we had before it went cold .... he then said that he would have to check cctv to check that the driver didn't take the pop or chip n call me back next day but 2 weeks on n no phone call ...... I was made to feel like I was lying over a tray chips n bottle ov pop seriously I was only going to say to add it on next time i ordered........ I could understand if I was saying I was missing a whole pizza or chicken but a tray of chips n a bottle pop
Mar 27th, 2023