Hair by mel derby

Mel did not turn up to do my hair on my wedding day. I sat waiting whilst trying to get in touch with her and finally she replied saying she had a positive covid result the week before and thought she texted me to cancel. I never received any message from her and so I never booked anyone else to do my hair. I felt so let down. A professional should check their upcoming appointments and make sure they message everyone booked in, especially if it's for something as important as their wedding. I'm also still waiting for her to refund my deposit which she said she would do 'shortly'. She now seems to be ignoring my texts. Do not book Mel if you actually want to get your hair done.
Mar 18th, 2022

Mar 31st, 2020

I'm disabled - I've waited in twice for Mel and both times she hasn't turned up - with no phone call or explanation.
Oct 10th, 2019

Nice friendly
Mar 22nd, 2019

Mel did not show up to do my mums hair as arranged, on the morning of my wedding, 10 days ago. This caused a huge amount of unnecessary stress. A simple text or phone call to say you could no longer make it would have easily resolved the situation, but instead you left my mum waiting for you with wet hair for 45 mins, which significantly disrupted both hers and my morning - the morning of her daughters wedding. I would not recommend.
Mar 7th, 2019