Macklin Street Surgery

I think that the score they have by now that is 2 starts is being generous. More then a surgery the service is one you would get in the butcher store. People helps people, this should be must have characteristic when working for NHS. Instead you threat people like a piece of meat.
Apr 23rd, 2023

USELESS!!!!USELESS!!!USELESS!!ALWAYS NO AVAILABLE APPOINTMENT EVEN YOU CALL THEM 8AM IN THE MORNING!!!ITS UNBELIEVABLE BECAUSE THEY OPEN 8am AND YOU CALL THEM AT EXACTLY 8am AND THEY WILL SAY NO AVAILABLE APPOINTMENT AND THEY WILL JUST TILL YOU TO GO WALK IN CENTER!!LAZY!!!
Feb 13th, 2023

They open at 8 and by 8:15 they have no appointments for the day. You can ring everyday and will be told the same thing, ring back tomorrow or go to a&e or walking centre - theyre so busy and appointments go so fast, yet when I picked up a letter from the practise the waiting room was empty. Compare that to 3/4 years ago the waiting room would be full and kids would be playing, coughing, crying
Jan 21st, 2023

Pretty useless. Refuse to give a recurring prescription for an incurable condition, write new prescriptions of a different medicine, appointments only taken on a day by day basis, so someone could be ringing every day for weeks, and there's a good chance they won't be seen. They're understaffed and the people they do have are at the end of their rope, you can tell when speaking to them. I understand that Covid was hard on NHS, but this specific site seems to have completely crumbled.
Oct 23rd, 2022

My data protection act was broken and doctor given ppl my phone number and information about me to strangers if thats not putting someone life at risk then I dont know
Sep 23rd, 2022