Derby House Dental Practice

I dont have a bad word to say about this dental practice. Ive been a patient now for a few years. They are friendly, helpful and accommodating. The dentist Preeti Chaudhary is by far the best dentist Ive ever had.
Apr 20th, 2023

The best dental experience I have ever had. Akram really put me at ease when I needed a wisdom tooth and molar removed. I have always been a very nervous patient but if Akram is always as nice as this time I will be more than happy to go.
Mar 16th, 2023

Always happy with the service I receive and always a warm welcome especially from chloe
Dec 25th, 2022

Yesterday morning 13/12/22 @ 08:24 I knocked and walked in at your dental practice outlet and found two ladies sitted comfortably, one of the lady bigger and older than the other one didn't even wait for me to say anything she immediately shouted, "WE ARE NOT TAKING IN ANY PATIENTS ". it shocked me and I asked her "sorry" she said go back outside and close the door its too cold for me. I thought maybe there was an emergency and walked back outside and knocked from outside, the pretty younger one with dark hair acknowledged and with her hand asked me to come in. The bigger RUDE one shouted again, "WHAT DO YOU WANT". I lost words and stood there frozen for a second. She looked at me with a stern angry face and said WE ARE NOT TAKING ANY PATIENTS. I said "Okay" and walked out dumbfolded. She immediately rose up and before I left completely, as I was still confused standing outside with what had just happened , she banged and locked the main door loudly. Moreover I had closed it not like I had left it open, and since its a glass see through door and window one from outside could see everything. I left a VERY VERY disappointed and shocked person. Even if one is going through a bad day at work they shouldn't be that RUDE AND MEAN. I honestly found it veeeeeery hard to believe that is someone in hospitality acting that RUDE. That was a VERY VERY embarrassing ordeal and even if you are fully booked and you have enough money there is NO need to be rude to others. Plus you didn't even know what I needed. Be polite and kind it doesn't cost a thing. To whoever it concerns; the timings and date are correctly mentioned you can follow it up and see what am talking about. Am sure you also have CCTVs at your premises that can proof her actions since she was visibly agitated by my presence. Sad Sad VERY VERY SAD !!!. This kind of people still exist in 2022.
Dec 14th, 2022

Lovely staff always happy to help - especially nurses who work hard and always manage to keep smiling
Dec 1st, 2022