Pentagon Derby | Vauxhall and Motability

Fantastic service from Pentagon Derby on my recent service. Collected and delivered back and even cleaned it for me! Highly recommend
May 2nd, 2023

MA68 BKK - DO NOT BUY - MULTIPLE ISSUES WITH THIS CAR INCLUDING GEARBOX AND ELECTRICAL CIRCUIT SYSTEM - paid 15,395 for this car in July 22 and returned it in December 22 due to the several issues that they failed to fix. They gave me 2k less than I paid for it yet are selling for 15,784. SCAM MERCHANTS DO NOT PURCHASE!
May 1st, 2023

MA68 BKK DO NOT BUY THIS CAR, it has multiple issues that the dealer refused to rectify and we finally sent it back at a loss of over 2k. The dealer has previously been advertising with an incorrect mileage on the advert. It has multiple electronic warning light issues and a very worn gear box. Save your money and go elsewhere. The warranty they give is not worth the paper its written on. YOU HAVE BEEN WARNED.
May 1st, 2023

Tried a main dealer for the first time in search of a new car and was quite surprised. A pleasant buying experience with special mention of Tom Brown who was informative, efficient and happy to answer all questions we posed. As expected he offered all additional options related to our purchase and more importantly knew when to back off with any pushiness. We would be more than happy to visit this dealership again. Thank you.
Apr 28th, 2023

I went in earlier to check out a car Id seen and reserved online and Im not going to mention his name but it was the coldest reception Ive ever had, and Ive walked in on somebody who didnt lock the door on a train toilet; I honestly had a nicer exchange with that person than this member of the sales team. He was super dismissive, didnt really tell me anything about the car, focused mainly on what optional extras he could sell me. When I had the audacity to ask him (a sales person) a question he said well you should have checked all this before you came the price he gave for my car even though condition is nice as he said, was nearly 1000 below the baseline quote I got online and when I said I wasnt sure if I was interested in proceeding he said well you either want it or you dont?! which I would have expected if I was buying from a random on Facebook marketplace, but not a proper dealership. I honestly would have gone back to have another look at either that car, or another but I genuinely couldnt wait to get away from the sales exec. Buying a car is an absolutely miserable experience at the best of times and I like to think I'm a fairly easy going guy, theres not much that rattles my cage, especially to the point of writing a google review, but this was truly awful and I wouldnt go back for anything.
May 3rd, 2023