Xerox (UK) - Uxbridge

Fantastic and very sophisticated place, I went there and got a talk from the MD, Darren Cassidy, he is very insightful and articulate and had an inspiring story.
Mar 28th, 2023

Utterly shambolic dealings with Xerox, which has left me wondering if their office phone system does not allow staff to make outbound calls. After 5 weeks waiting for them to resolve a problem they offered me a new replacement printer! 2 weeks later they had lost the records of that phone call and the phone operator tried to take me back to square one and run some diagnostic checks, which took a minute to decline while I finished laughing out loud and regained my composure. Took the issue to the retailer, who were then fobbed off for another 3 weeks as they also tried to deal with Xerox. In short, they have my enormous respect for being so bad it feels like a scripted bit they were doing. All the best to them as they embark in this bold new creative direction. PS. Never ever ever ever ever ever ever ever ever ever again.
Mar 6th, 2023

Shocking customer service. Waste of time foreign call centres.
Feb 25th, 2023

Think they know something about the contracts which you have with other companies.
Feb 6th, 2023

(Translated by Google) Good service and a great view of London (Original) Gute Betreuung und grandiose Aussicht auf London
Oct 16th, 2022