Calder Vets - Denby Dale Practice

Very pleasant and friendly, very knowledgeable and willing to listen with clear explanation
Apr 21st, 2023

Excellent service at Denby Dale really friendly 5*****
Mar 4th, 2023

Very polite and considerate receptionist and vet too. My cat was a little scared but the vet was good with her. No problems here! Thanks.
Nov 21st, 2022

Helpful, friendly & professional with a clear love of animals. Jimmy (dog) & I are long term loyal customers as a result.
Nov 11th, 2022

We headed to Calder Vets in Denby Dale for our first visit today with our Sphynx kitten Kiki. The receptionist was very friendly and welcoming, so far, so good. The vet (Anna) mentioned straight away that she had little experience with Sphynx's before. Throughout the examination, she seemed really standoffish with both us and Kiki. Most vets are big animal people and want to interact with them so found this a little unusual. From all previous visits to vets over the years, the norm would be to be asked to comfort your pet whilst they're treated to keep them calm. Without announcing it, she attempted Kiki's vaccination and then seemed frustrated that Kiki wriggled. She was then surprised when Kiki bled. Being unfamiliar with the breed, she then mentioned the wax build up in Kiki's ears and suggested it was ear mite. When I tried to explain that Sphynx's get this buildup naturally because of the lack of hair in their ears to wick wax away and out, she spoke over me and shot that down straight away. I mentioned that this was a Sphynx thing and I have to bathe Kiki weekly, she said that it definitely wasn't because one of her nurse's breeds Sphynx's. All of this despite mentioning her lack of experience with the breed. Before getting our kitten, we extensively researched the breed and one thing we discovered during this research is that vets often misdiagnose Sphynx's with ear mite. She seemed like a very knowledgeable and experienced vet but lacked professionalism or people skills on our visit. Overall we were left with a bad taste in our mouths and won't be returning. In my profession, I've found that there's always room to learn new things. Particularly areas I lack experience in.
Aug 19th, 2022