Richardson & Rothwell

I have bought a new home and have been told to just accept obvious faults as normal. I also found Steve and David (owners) to be somewhat dismissive & flippant. Refusal to speak directly after a period of time despite having started direct conversation, but then providing inaccuracies to the builder Bellway Homes instead. Being told to my face in my own home that there is a problem, only for the company to write to the builder and say that there is not a problem. I must also note that I have had a flood in the kitchen! I was told that a part that had to be replaced in my toilet on 3 occasions was notoriously problematic by the fitter. I was also told that another problematic part I currently have was Chinese, what does that mean? I may well have to bring in a different plumber to make good if the Builders dont help resolve the issue. I will add that the plumbers who attended the home where polite and on time. Services: Toilet repair, Water heater installation
Nov 28th, 2020

Very good plumbers
Dec 9th, 2022

Serviced my boiler last 3 years always good level of service
Nov 10th, 2022

Aug 30th, 2021

We originally used Richardson & Rothwell to install a new boiler and associated pipework. We were very happy with the professional yet friendly service we received. Since then we have had the boiler serviced every year by them and they have assisted us with outdoor tap installations, pipework re-routing and fault finding in our hot water heating system. We have been very happy with their service and prices. We would not hesitate to recommend them to family and friends. Services: Plumbing pipe repair, Water heater installation, Faucet installation
Dec 5th, 2020