Merrygardens

A shop that is just full of flowers - staff that are just full of fun and delivery staff that are just excellent!
Mar 18th, 2023

Great experience here. Phone order, delivered the same day, and put together a great bouquet with a small amount of guidance. Will return for sure. x
Mar 16th, 2023

Sharon at Merrygardens did the flowers for my Mum's cremation service on Monday 6 March. They were exquisite.
Mar 14th, 2023

(Posting on behalf of my father, 28/02/2023) I ordered the flaming fiesta hand-tied bouquet in the large size (65) for my wife. I had spent more money than I usually would be able to afford for flowers as I wanted to do something special for her. When I arrived at the store for collection, the bouquet was nothing like what Id ordered, in terms of size and the flowers in it. I did not get the large yellow roses, orange spray roses, cerise alstroemeria or white ammi. The two different types of roses advertised were replaced with a few red roses, one of which was torn. The lilies were not open yet. It was also packed with fern. I understand that due to seasonality sometimes flowers have to be changed, but it didnt look anything like the bouquet I ordered and looked even smaller than the regular size advertised on their website for 55. I wouldnt mind the substitutions if the bouquet was still the correct size with the right amount of flowers. When I politely questioned the lady in the store if this was the right bunch of flowers as they did not look like the ones I ordered, she was abrasive and made me feel uncomfortable for asking perfectly valid questions. She told me that prices have gone up due to the cost of living crisis and so this is the value of what Ive ordered now, stating the value of flowers are in there when I could quite clearly see it was not. She then suggested that I also shouldnt have ordered for a 9am pickup as she had to come into the store extra early to make these when they dont usually open until 9, and told me not to do this again. The business website offered 9am as a pick up option and so I chose it, and of course did not know that they were not open by then, which I told her. I understand there is a cost of living crisis first hand, but I do not think it is acceptable to falsely advertise a quality/size of bouquet to customers on your website, or to reprimand customers for choosing times to collect that you have made available on your own website. I have ordered from this florist before and had no previous problems until now, but I wont be ordering again. Bitterly disappointed with what feels like a very average bunch of flowers that are not representative of the price. I have attached a photo of the bouquet I received, which can be compared to the photo provided for this bouquet on their website.
Feb 16th, 2023

Ordered flowers online at lunchtime for my Mum and they were delivered in just over an hour. She was over the moon with them - lovely display.
Dec 9th, 2022